Legal
Terms & Conditions
These terms apply when you use this website, request a quote, submit a design through one of our online designers, or place an order with Colucci Custom Awards. Please read them before you approve a proof. Last updated 27 July 2026.
Agreement to These Terms
By using this website or placing an order with us, you agree to these terms. If you are acting for a school, league, club, company or other organization, you confirm you are authorised to accept these terms on its behalf. If you do not agree with these terms, please do not use the site or place an order. Colucci Custom Awards, 160 Commercial Drive, Columbia, SC 29212. Phone (803) 760-7099. Email hello@coluccicustomawards.com.
Quotes, Estimates and Pricing
Prices shown by our cost estimators and online designers are estimates provided for planning. They are not a binding offer. A firm price is the one stated on the written quote we send you. Unless the quote says otherwise, a quote is valid for 30 days. Prices are quoted in US dollars and exclude sales tax, shipping and any rush charges unless expressly stated. Quantities, sizes, metals, stones, finishes and add-ons all affect price. If you change any of these after a quote is issued, we will requote. We reserve the right to correct an obvious pricing error, including one produced by an estimator, before an order is accepted.
Custom Orders, Proofs and Approval
Almost everything we make is personalized and produced to order.
Your Proof Is the Specification
Before production we send a digital proof showing your design, spelling, engraving text, numbers, sizes and finish. You are responsible for checking it carefully. When you approve a proof, that proof becomes the specification we manufacture to. We cannot accept responsibility for an error you approved — including misspelled names, wrong dates, wrong scores, wrong player numbers or an incorrect ring size. Please have a second person read the proof before you approve it.
Changes and Cancellation
You may change or cancel your order at no charge at any time before you approve the proof. After approval, production begins and tooling, dies and materials are committed. After proof approval, changes may not be possible, and where they are they will incur a charge. Cancellation after production has begun may forfeit some or all of your deposit, up to the cost of the work already performed.
Payment
Unless we have agreed other terms with you in writing, a deposit is required before production begins and the balance is due before shipment. Orders for schools, leagues and government bodies may be placed on a purchase order where we have agreed to that arrangement in advance.
All Sales Final on Personalized Goods
Because each piece is made to your specification and cannot be resold, personalized and custom-manufactured items are not returnable and not refundable once produced correctly to an approved proof. This does not affect your rights where an item is defective or does not match the approved proof — see Defects and Remakes below.
Artwork, Logos and Intellectual Property
When you send us a logo, mascot, crest, photograph, wordmark or other artwork, you confirm that you own it or that you have permission from the owner to have it reproduced on merchandise. You agree to indemnify Colucci Custom Awards against any claim, loss or cost arising from artwork you supplied that infringes another party's rights. We may decline any order where we believe the artwork infringes a third party's trademark or copyright, and we may pause an order to ask you for evidence of permission. You keep ownership of the artwork you supply. We keep ownership of our own designs, dies, moulds, product photography and website content. We may show finished work in our portfolio, on this site or on social media unless you ask us in writing not to.
Replica and Fan Rings — Important Notice
Colucci Custom Awards is an independent manufacturer. We are not affiliated with, endorsed by, sponsored by or licensed by the National Football League, the National Basketball Association, Major League Baseball, the National Hockey League, the NCAA, any professional or collegiate team, or any other sports organization. Replica and fan-tribute rings we produce are commemorative collector pieces made for individual fans. They are not official league merchandise and are not represented as authentic or league-issued. Team names, logos and marks referenced anywhere on this site are the property of their respective owners and are used only to describe the style of a commemorative piece. We will not reproduce a protected team mark on merchandise without evidence that you hold the necessary rights.
Production Time and Delivery
Production times quoted are estimates in business days and run from proof approval and receipt of deposit, not from the date of enquiry. Turnaround varies by product, quantity and season; championship season and the run-up to year-end banquets are our busiest periods. We will tell you if a date is at risk. Where you need a guaranteed date, tell us before you approve the proof so we can confirm whether a rush is possible and what it costs. Risk of loss passes to you when we hand the shipment to the carrier. We are not responsible for carrier delays, weather, customs or an incorrect delivery address supplied to us. Please inspect your shipment on arrival.
Defects and Remakes
If an item arrives damaged, defective, or does not match the proof you approved, contact us within 14 days of delivery with photographs and your order number. Where the fault is ours, we will remake or repair the item at our cost, or refund it, at our option. This is your exclusive remedy. Normal variation in hand-finished metalwork, stone colour and plating tone is not a defect. Wear, damage, resizing by a third party, and loss of stones through impact are not covered.
Using This Website
You may use this site and its designers to plan and order awards. You may not scrape, copy or republish our content, product photography or pricing; attempt to interfere with the site's operation or security; submit automated or fraudulent enquiries; or upload anything unlawful, defamatory or malicious. We try to keep the site accurate and available but we do not guarantee it will be uninterrupted or error free, and we may change or withdraw any part of it at any time.
Warranties and Limitation of Liability
We warrant that our products will be free from defects in materials and workmanship and will match the proof you approved. Except as stated in these terms, and to the fullest extent permitted by law, we make no other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. To the fullest extent permitted by law, our total liability arising out of or relating to an order is limited to the amount you paid for that order. We are not liable for indirect, incidental, special or consequential losses, including lost profits, lost sponsorship, or the cost of an alternative award, however caused. Nothing in these terms excludes liability that cannot lawfully be excluded.
Governing Law and Disputes
These terms are governed by the laws of the State of South Carolina, without regard to its conflict of law rules. You and we agree that the state and federal courts located in Richland County, South Carolina have exclusive jurisdiction over any dispute arising out of these terms or an order. Before starting any formal proceeding, please contact us — the great majority of issues are resolved with a phone call.
Changes to These Terms
We may update these terms from time to time. The version in force for your order is the version published when you approved your proof. We will revise the date at the top of this page whenever we make a change. If any provision of these terms is found unenforceable, the rest remains in effect.
FAQs
Frequently Asked Questions
Can I cancel or change my order?
Freely, at any time before you approve your proof. After approval we commit materials and begin production, so changes may not be possible and cancellation can forfeit part or all of your deposit.
What if a name is misspelled on the finished rings?
If the spelling differs from the proof you approved, it is our error and we will remake the piece at our cost. If the misspelling was on the proof and was approved, we manufactured what was authorised — so please have a second person proofread before approving.
Are your replica rings official NFL or NBA merchandise?
No. We are an independent manufacturer and we are not affiliated with, endorsed by or licensed by any league or team. Replica rings are commemorative collector pieces made for fans, not official league merchandise.
Can you put our school or team logo on our rings?
Yes, provided you own the logo or have permission to have it reproduced. By sending us artwork you confirm you hold those rights. We may ask for evidence of permission where a mark belongs to a third party.
How long will my order take?
It depends on the product, the quantity and the season, and the clock starts at proof approval rather than at enquiry. We will give you an estimate with your quote — and if you have a hard deadline such as a banquet date, tell us before you approve the proof.
Do you charge sales tax?
Quoted prices exclude sales tax, shipping and rush charges unless the quote says otherwise. Tax is applied where we are required to collect it. Schools and other exempt organizations should send us their exemption certificate with the order.
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